The Art of Conflict Resolution
“These sessions have been so fun and enlightening! I learned a lot and would jump at the chance to participate in the program again!”
Mental Health First Aid
“A fantastic mix of learning styles and content - really great and engaging.”
Stress Management
“The stress management class was very helpful and informative.”
New Manager Essentials
“The New Manager Essentials training helped me learn how to better help people grow.”
Conflict Resolution
“This was an excellent and engaging session. I appreciated how the facilitator connected real workplace dynamics to the topic of conflict resolution. The interactive format and examples made the material relatable and practical.”
New Manager Essentials
“Provided honest conversation centering around leadership. Also, allow people to reflect on their experience and ways to improve.”
The Art of Conflict Resolution
“The instructor brought massive value to the training with experience and real-world cases.”
Time Management
“The Time Management session helped me think strategically about time management when multiple priorities are piling up.”
Straight Talk for Managers
“Presented the CLEAR Model, which was a unique way of approaching conversations in a breakout and quite helpful.”
Leadership Masterclass
“Great to learn how others think. How you fit. How they fit. How you can work together for everyone’s best interest.”
Leadership Masterclass
“Good class for people who wish to understand themselves better and be understood better by others.”
Leadership Masterclass
“What really stood out to me was the discussion on active and passive listening. I find it difficult to know sometimes if the team is actively listening and I liked the discussion around it. The paraphrasing and summarizing tactic after a discussion is something I took away as well as I can improve on this.”
Leadership Masterclass
“Thought-provoking.”
Leadership Masterclass
“Really laid the groundwork for our year end evaluation process and our 2025 performance management program.”
Leadership Masterclass
“Makes you reflect on how you perform and what areas you could do better.”
Leadership Masterclass
“Allow me to think and see from different perspectives. Have some reflections and plan to communicate more effectively with others.”
Empowered Leadership
“Fantastic training.”
Leadership Masterclass
“It was great to discuss feedback, and not just the giving but also the receiving of it.”
Leadership Masterclass
“The instructor was great + Leveling the playing field among our leadership team to speak openly about our perceptions of accountability.”
Empowered Leadership
“This class is a great way to learn how to deal with situations that don’t arise on a daily basis. It gave me a multitude of ways to handle things.”
Empowered Leadership
“Very informative and great information to take back to day to day operations.”
Empowered Leadership
“Helps you with leading your employees to success.”
Manager Development: Reflect, Grow, Lead
“The services have been helpful and given me more tools to work with not just with staff but with myself.”
Manager Development: Reflect, Grow, Lead
“This was a productive and helpful training.”
Manager Development: Reflect, Grow, Lead
“The content was valuable and hit on a lot of subjects that align with the work we do.”
Manager Development: Reflect, Grow, Lead
“Excellent presentation. Very informative.”
Manager Development: Reflect, Grow, Lead
“Amazing instructor and it was a knowledgeable course.”
Manager Development: Reflect, Grow, Lead
“These trainings are teaching real life strategies which will directly affect not only managers but employees as well.”
Manager Development: Reflect, Grow, Lead
“This training provided valuable insight into leadership, psychological safety, and the importance of creating supportive work environments.”
Manager Development: Reflect, Grow, Lead
“This training provided practical tools and meaningful discussions that encouraged reflection on leadership, communication, and team support. I left with ideas that I can immediately apply in my role and would recommend this training to others working in human services and shelter operations.”
Manager Development: Reflect, Grow, Lead
“One specific way my leadership has changed since starting the program is that I have become more intentional about balancing accountability with support. Rather than focusing solely on outcomes, I now place greater emphasis on coaching, active listening, and understanding the individual needs of my team members. This approach has helped me build stronger working relationships, foster professional growth, and create a more collaborative environment where staff feel supported while remaining accountable for expectations and performance. As a result, I have become a more effective leader who is better equipped to guide teams through challenges while maintaining high standards of service and compliance.”
Manager Development: Reflect, Grow, Lead
“I have been able to communicate with staff more effectively.”
Change Management
“The service was informative and gave useful information.”
Change Management
“The class was great! Very positive and helpful!”
Change Management
“This will help with work and life - it can help me reframe my mindset towards how I view changes.”
